Contact
Talk to a person, not a ticket queue.
We answer every email, usually within one working day. If it is about an order you have already placed, read the note at the bottom of this page first — it will get you sorted faster.
Orders
Already ordered? Start with Amazon
Every Wellunis product is sold and shipped by Amazon, so Amazon holds your order, your payment and your returns — not us.
Go to Amazon for
- Where is my parcel, and delivery dates
- Returns, refunds and replacements
- Cancelling or changing an order
- Invoices and VAT receipts
- Anything that arrived damaged — it is a two-click replacement there
Come to us for
- Which size or pack is right for you
- Will it fit my machine, my belt, my phone
- How to clean, care for or troubleshoot a product
- Wholesale, bulk and trade enquiries
- Press, partnerships and anything else
Need order help now? Your orders, returns and refunds all live in Your Orders on Amazon.
Open Your Orders